Sunday, April 18, 2010

Why you like Satelite TV

So you have cable? Do you like it? I didn't. The customer service sucked, and when I went to satellite TV, it was shittier than cable TV. So I went back. Still I couldn't stand the shenanigans the Cable folks were pulling so "back to a dish" I had one that was cheap and it fit my bill. but they went under and I was pissed. So I have another and its "okay" but I will never go back to cable until they can prove to me they are equipped to talk to me and not AT me.

But, one learned a lesson the other didn't seem to. You see one is switchable by nature (the dish folks)and if you haven't noticed the cable TV people don't give a rats ass shit about you because they carved up their little monopolies like the phone companies did years ago. Not my opinion, it's a fact for life. So one GETS a recurring revenue, the other can't depend on it unless they kiss your ass like you're royalty. (without the poparotten folks)

And, Since the cable folks take for granted that you WILL be a customer if you choose to be, its already been planned for. Really you think I am crazy, but honestly they plan their budgets on folks leaving and switching already at some weird rate and voila, its a budget you live with. Don't worry, its existing customers pay for it, they just don't know it.

Now, you can leave them, and go "dish". Think its cheap? Look at this for a minute: equipment, installation, "a dish", and then if they learned their damned lesson, customer service calls because the installer is overworked and underpaid. ( I have talked to a couple of them) The Dish can have troubles like, Wind, snow, rain, cloudy days and the occasional insect infestation. This happens and if you call to get it fixed, its a small fortune to pay for it. (unless you do it yourself)
Still the cable folks are just as rotten. They will charge if a flake has fallen off their "box" and call it abuse. Voila!! Small fortune for a bill.

So, the Satellite TV seems at a disadvantage right? No. It really isn't.
One, The cable folks REALLY DO get their shit from a dish like the "dish folks at home" I know because guess what? I fix those giant pieces of crap on a regular basis. I won't bore you with the details, just the facts. The rotten media folks beam their crap onto a satellite, and then it goes to whomever has a subscription to that satellite, and then it gets pumped to all those dishes and there is your TV signal. The difference is that the cable folks turn around and send it on a wire to those who don't want an eyesore on their roof.
Now problems aside, you are in a way bypassing the cable folks and their BS and crappy transmission equipment provided by a manufacturer in France. (Or Germany) The signal will come to you regardless of what happens, and if you get a UPS for your "BOX" you will know why your neighborhood is toast and your neighbor will watch with you. So really its a deal.
And, the prices are coming down. So is the customer service for most folks subscribing. It is a lot better. They (like the long distance companies of old) remembered you can leave and so they will be nice to you.
(You see that's what I find funny about the LECS for phones these days is that with cell phones being crapped out like last nights dinner, its no wonder the LECS like SBC, Qwest, and Verizon don't see this or act like it won't happen )
But, the cable companies seem to be unworried. Somehow, they are better and bundle their service to prove it. But, My bet is on how much the billing, installation and programming mistakes they make. I think my last count was 12 problems per customer "gained" My last interview was 19.
That's cool, because the "dish folks" are waiting for you. The rain dries, the snow melts, the bugs will die after a can of raid, and the clouds pass. The install can be directed by you, and as long as you are on a budget and stick to it, you wont be disappointed. Just learn to do things like clean off the dish. (carefully of course)

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